Effective date: January 1, 2026
Northroot Creative is a registered DBA of TrueTech Group. This policy explains how we handle information submitted through northrootcreative.com.
Information we collect
When you contact us, we collect the information you provide, such as your name, email address, project details, and any other information included in your message.
Our website and hosting systems may also record standard technical information such as IP address, browser type, device information, referring page, requested pages, and timestamps. We use this information to operate, secure, troubleshoot, and improve the website.
How we use information
- To respond to inquiries and discuss potential work
- To prepare proposals and provide requested services
- To operate, maintain, and secure the website
- To keep appropriate business and legal records
How information is shared
We do not sell personal information. We may share information with service providers that help us operate our website, email, hosting, security, and business systems, or when disclosure is required to comply with law or protect our rights.
Cookies and third-party services
The site may use cookies or similar technologies that are necessary for security, forms, administration, and basic website operation. Features supplied by third parties may be governed by those providers’ privacy practices.
Retention and security
We retain inquiry and business information for as long as reasonably needed for the purposes described above, including follow-up, service delivery, recordkeeping, security, and legal obligations. We use reasonable administrative and technical measures to protect the information we handle, but no method of transmission or storage is completely secure.
Your choices
You may contact us to ask about personal information you have submitted or to request a correction or deletion. Some information may need to be retained for legitimate business, security, or legal reasons.
Contact
Questions about this policy may be submitted through our contact page.